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Technical Documentation:

How satisfied are you:
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
with the appropriateness of the documentation to your needs?
with the quality of the documentation delivered with your system?
with the accuracy of the documentation delivered?
with the usability of the documentation provided?
overall with the documentation provided?
   
 
Please tell us what [COMPANY] should do to improve the quality of the documentation delivered with the platform?
   
   
 
[COMPANY] understands the service needs of my organization.
 
Strongly agree
 
Agree
 
Neutral
 
Disagree
 
Strongly disagree
   
 
Overall, how satisfied are you with the amount of communication between you/your organization and [COMPANY]?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
   
 
Overall, the quality of service of [COMPANY] sales department is
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
   
 
Overall, the value of [COMPANY] services compared with the price paid is


 
Excellent
 
Very Good
 
Good
 
Fair
 
Poor
   
 
Would you recommend [COMPANY] services to colleagues or contacts within your industry?
 
Yes
 
No


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